At 99as, we genuinely care about the wellbeing of every player on our platform. Gaming is meant to be a source of entertainment — not stress, financial pressure, or a coping mechanism. This page explains everything you need to know about how 99as supports responsible gaming, what tools are available to help you stay in control, and where to turn if you or someone you know needs help. Whether you are in Karachi, Lahore, Faisalabad, or anywhere across Pakistan, these protections apply to you.
Six core pillars that underpin responsible gaming on 99as — built specifically for Pakistani players.
Every new 99as account must pass a CNIC-based age check at registration. No player under 21 years of age is permitted to deposit, play, or withdraw on our platform. KYC verification enforces this before any withdrawal is processed.
Set daily, weekly, or monthly deposit limits in Pakistani Rupees directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period to protect you from impulsive decisions.
Enable session time reminders so 99as notifies you after you have been playing for a set duration — 30 minutes, 1 hour, or 2 hours. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and within healthy boundaries.
If you feel you need a break, 99as offers self-exclusion periods of 1 week, 1 month, 3 months, 6 months, or permanent exclusion. During a self-exclusion period your account is fully suspended and you cannot register a new account on the platform.
Request a full account activity report at any time — including session durations, total bets placed, net win/loss in PKR, and payment history. Seeing actual numbers is a powerful way to stay grounded and make informed decisions about your play.
Our support team at 99as is available around the clock, every day of the year. If you are concerned about your gaming habits, or those of someone you know, reach out to us directly. We respond with care, not judgment, and can guide you to the right resources.
Step-by-step guide to activating responsible gaming controls on your 99as account.
Visit 99as and log in using your registered mobile number and password. Navigate to your Account Settings panel from the top-right menu.
Inside Account Settings, locate the "Responsible Gaming" section. This is where all limit controls, reality check settings, and exclusion options are housed.
Choose the control you need — deposit limit in PKR, session time reminder, cooling-off period, or a full self-exclusion period ranging from one week to permanent.
Confirm your selection via the verification prompt sent to your registered mobile number. All restrictions take effect immediately — no delay, no loopholes.
Limits shown are illustrative. Set your own amounts based on your personal budget. Lowering a limit takes effect immediately; increasing requires a 7-day cooling-off period.
Permanent Self-Exclusion: Once a permanent self-exclusion is confirmed, 99as will close your account, cancel any pending withdrawals (which are paid out to your registered payment method), and ensure you cannot re-register. This decision is irreversible. Please consider carefully before selecting this option.
Problem gambling can affect anyone — regardless of income, age, or background. It often develops gradually, making it hard to notice until it has caused real harm. At 99as, we want every Pakistani player to be aware of the early warning signs, so that help can be sought before difficulties become serious.
If you recognise any of the signs listed on this page in yourself or in someone you know — a family member in Lahore, a friend in Karachi, a colleague in Islamabad — please do not wait. Reach out to the 99as support team or consider activating a self-exclusion period while you seek guidance.
Remember: Seeking help is a sign of strength, not weakness. 99as will never penalise a player for requesting responsible gaming support.
Four truths that every 99as player in Pakistan should keep front of mind.
Every casino game and sports bet has a built-in mathematical advantage for the operator. Over a large enough number of plays, the house will always come out ahead statistically. Gaming should never be viewed as a reliable income source.
Before depositing, ask yourself: if I lose this entire amount in PKR right now, will it affect my rent, household expenses, or my family's needs? If yes, do not deposit. Responsible gaming starts with a strict personal budget.
Gaming platforms are designed to be engaging, and it is very easy to lose track of time. A session you planned for 20 minutes can stretch to several hours. Always set a time reminder before you start playing on 99as.
The impulse to "win back" money you have lost is one of the most dangerous patterns in gambling behaviour. It almost always results in greater losses. If you have hit your loss limit for the session, log out and step away — always.
This is not a clinical assessment — it is a personal reflection tool. If you answer "Yes" to three or more questions below, we strongly encourage you to speak with our support team or consider activating a self-exclusion period.
1. Have you spent more on gaming this month than you originally planned?
2. Have you felt irritable or anxious when you were unable to access 99as?
3. Have you tried to hide or downplay your gaming activity from family or friends?
4. Have you chased losses — deposited more money to try to recover what you lost?
5. Has gaming affected your sleep, work, studies, or relationships in the last month?
6. Have you used money earmarked for household or family expenses to fund gaming?
If you answered "Yes" to 3 or more questions: Please reach out to the 99as responsible gaming support team. Contact us at [email protected] — displayed as plain text only. Our team is available 24/7 and will treat your situation with complete confidentiality and care.
If you need professional guidance, these resources are available to you.
Our dedicated responsible gaming team is available 24 hours a day, 7 days a week via live chat and email. Contact us at [email protected] — plain text, not a link. We can help you activate any account control immediately.
Pakistan has a growing network of mental health professionals who specialise in behavioural addiction. Umang — a mental health helpline — is available in Karachi and other cities. Rozan and Umang both provide confidential counselling for addiction-related concerns.
99as aligns its responsible gaming framework with internationally recognised standards. Resources from organisations such as GamCare, Gamblers Anonymous, and the World Health Organisation (WHO) on behavioural addiction can be found through a web search for additional guidance.
If you believe a family member or friend has a gambling problem, approach the conversation with empathy rather than judgement. Avoid paying off their gambling debts directly. Encourage them to speak with the 99as team or a professional counsellor. Your support makes a real difference.
The 99as FAQ section includes a dedicated responsible gaming sub-section with answers to common questions about deposit limits, self-exclusion procedures, and how to request an account activity report in PKR. Knowledge is your first line of defence.
If you wish to permanently close your 99as account for responsible gaming reasons, contact our support team directly. We will process your request within 24 hours, ensure any outstanding balance is returned to your JazzCash, EasyPaisa, or bank account, and close your account permanently.
99as is built for players who love cricket betting, live casino, jackpot slots, Super Wheel, and Limbo — but who also value staying in control. Set your limits, use our tools, and enjoy the platform knowing we have your back.
21+ only. Please play responsibly. For entertainment purposes only.